{"id":2340,"date":"2025-06-30T11:02:13","date_gmt":"2025-06-30T09:02:13","guid":{"rendered":"https:\/\/eurotramex.com\/faqs\/"},"modified":"2026-04-27T12:41:21","modified_gmt":"2026-04-27T10:41:21","slug":"faqs","status":"publish","type":"page","link":"https:\/\/eurotramex.com\/fr\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"[vc_row type=\u00a0\u00bbfull_width_content\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb bg_color=\u00a0\u00bb#ffffff\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb top_padding=\u00a0\u00bb6%\u00a0\u00bb bottom_padding=\u00a0\u00bb8%\u00a0\u00bb left_padding_desktop=\u00a0\u00bb25%\u00a0\u00bb constrain_group_2=\u00a0\u00bbyes\u00a0\u00bb right_padding_desktop=\u00a0\u00bb25%\u00a0\u00bb left_padding_tablet=\u00a0\u00bb20%\u00a0\u00bb constrain_group_4=\u00a0\u00bbyes\u00a0\u00bb right_padding_tablet=\u00a0\u00bb20%\u00a0\u00bb left_padding_phone=\u00a0\u00bb24px\u00a0\u00bb constrain_group_6=\u00a0\u00bbyes\u00a0\u00bb right_padding_phone=\u00a0\u00bb24px\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb zindex=\u00a0\u00bb10&Prime; 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text_direction=\u00a0\u00bbdefault\u00a0\u00bb]<strong>Questions fr\u00e9quemment pos\u00e9es sur nos caillebotis m\u00e9talliques et nos solutions<\/strong>[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][toggles style=\u00a0\u00bbminimal_shadow\u00a0\u00bb accordion=\u00a0\u00bbtrue\u00a0\u00bb accordion_starting_functionality=\u00a0\u00bbdefault\u00a0\u00bb border_radius=\u00a0\u00bbnone\u00a0\u00bb][toggle color=\u00a0\u00bbDefault\u00a0\u00bb heading_tag=\u00a0\u00bbh3&Prime; heading_tag_functionality=\u00a0\u00bbdefault\u00a0\u00bb title=\u00a0\u00bbR\u00e9alisez-vous des travaux sur mesure selon les dessins ? Quels formats acceptez-vous ? \u00ab\u00a0][nectar_responsive_text inherited_font_style=\u00a0\u00bbdefault\u00a0\u00bb font_size_min=\u00a0\u00bb14px\u00a0\u00bb font_size_max=\u00a0\u00bb20px\u00a0\u00bb font_size_desktop=\u00a0\u00bb1.1vw\u00a0\u00bb font_line_height=\u00a0\u00bb1.6&Prime; text_direction=\u00a0\u00bbdefault\u00a0\u00bb]Oui, nous travaillons sur mesure et nous pouvons fabriquer selon les dessins ou les exigences du projet. Nous acceptons les fichiers habituels (PDF, DWG\/DXF si vous les avez) et nous pouvons \u00e9galement partir d&rsquo;un croquis avec des mesures. <a href=\"https:\/\/eurotramex.com\/fr\/contact\/\">Envoyez-nous le plan<\/a> et nous vous indiquerons la meilleure solution et le meilleur prix.[\/nectar_responsive_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb heading_tag=\u00a0\u00bbh3&Prime; heading_tag_functionality=\u00a0\u00bbdefault\u00a0\u00bb title=\u00a0\u00bbQuelles sont les informations dont vous avez besoin pour obtenir un devis rapide ?\u00a0\u00bb][nectar_responsive_text inherited_font_style=\u00a0\u00bbdefault\u00a0\u00bb font_size_min=\u00a0\u00bb14px\u00a0\u00bb font_size_max=\u00a0\u00bb20px\u00a0\u00bb font_size_desktop=\u00a0\u00bb1.1vw\u00a0\u00bb font_line_height=\u00a0\u00bb1.6&Prime;]Avec 6 informations simples, nous avan\u00e7ons g\u00e9n\u00e9ralement tr\u00e8s vite : mesures, quantit\u00e9, mat\u00e9riau, type de tramex ou de t\u00f4le, finition (galvanis\u00e9\/lacqu\u00e9\/inox, etc.) et destination de la livraison. S&rsquo;il y a des d\u00e9coupes ou des trous, il est pr\u00e9f\u00e9rable d&rsquo;avoir un plan. Si vous nous l&rsquo;envoyez, nous vous r\u00e9pondrons par une proposition claire.[\/nectar_responsive_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb heading_tag=\u00a0\u00bbh3&Prime; heading_tag_functionality=\u00a0\u00bbdefault\u00a0\u00bb title=\u00a0\u00bbAvez-vous du stock ou fabriquez-vous sur commande ?\u00a0\u00bb][nectar_responsive_text inherited_font_style=\u00a0\u00bbdefault\u00a0\u00bb font_size_min=\u00a0\u00bb14px\u00a0\u00bb font_size_max=\u00a0\u00bb20px\u00a0\u00bb font_size_desktop=\u00a0\u00bb1.1vw\u00a0\u00bb font_line_height=\u00a0\u00bb1.6&Prime; text_direction=\u00a0\u00bbdefault\u00a0\u00bb]D\u00e9pend du produit et de la configuration (dimensions, maillage\/perforation, finition). Certaines r\u00e9f\u00e9rences standard peuvent \u00eatre disponibles et les produits sp\u00e9ciaux sont fabriqu\u00e9s sur commande. <a href=\"https:\/\/eurotramex.com\/fr\/contact\/\">Faites-nous part de vos besoins<\/a> et nous vous confirmerons la disponibilit\u00e9 et les d\u00e9lais.[\/nectar_responsive_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb heading_tag=\u00a0\u00bbh3&Prime; heading_tag_functionality=\u00a0\u00bbdefault\u00a0\u00bb title=\u00a0\u00bbQuelles finitions proposez-vous pour les grilles (galvanis\u00e9es, laqu\u00e9es RAL, en acier inoxydable&#8230;) ?\u00a0\u00bb][nectar_responsive_text inherited_font_style=\u00a0\u00bbdefault\u00a0\u00bb font_size_min=\u00a0\u00bb14px\u00a0\u00bb font_size_max=\u00a0\u00bb20px\u00a0\u00bb font_size_desktop=\u00a0\u00bb1.1vw\u00a0\u00bb font_line_height=\u00a0\u00bb1.6&Prime; text_direction=\u00a0\u00bbdefault\u00a0\u00bb]Nous pouvons vous proposer diff\u00e9rentes finitions en fonction du produit et de l&rsquo;utilisation (int\u00e9rieur\/ext\u00e9rieur\/environnement corrosif), telles que galvanis\u00e9, laqu\u00e9 RAL et des options en acier inoxydable ou en aluminium le cas \u00e9ch\u00e9ant. Consultez les <a href=\"https:\/\/eurotramex.com\/fr\/louvre-louvres\/\">finitions de nos grilles<\/a>. Indiquez-nous l&rsquo;endroit o\u00f9 elle sera install\u00e9e et nous vous recommanderons la finition la plus durable.[\/nectar_responsive_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb heading_tag=\u00a0\u00bbh3&Prime; heading_tag_functionality=\u00a0\u00bbdefault\u00a0\u00bb title=\u00a0\u00bbY a-t-il des quantit\u00e9s minimales ?\u00a0\u00bb][nectar_responsive_text inherited_font_style=\u00a0\u00bbdefault\u00a0\u00bb font_size_min=\u00a0\u00bb14px\u00a0\u00bb font_size_max=\u00a0\u00bb20px\u00a0\u00bb font_size_desktop=\u00a0\u00bb1.1vw\u00a0\u00bb font_line_height=\u00a0\u00bb1.6&Prime;]Elle peut varier en fonction du type de produit, qu&rsquo;il soit standard ou sur mesure, et du processus de fabrication. Dans les projets B2B, nous nous adaptons g\u00e9n\u00e9ralement aux besoins r\u00e9els du travail ou de la maintenance. Indiquez-nous les unit\u00e9s et les mesures et nous vous proposerons la meilleure option.[\/nectar_responsive_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb heading_tag=\u00a0\u00bbh3&Prime; heading_tag_functionality=\u00a0\u00bbdefault\u00a0\u00bb title=\u00a0\u00bbQuels sont vos d\u00e9lais de production et de livraison ?\u00a0\u00bb][nectar_responsive_text inherited_font_style=\u00a0\u00bbdefault\u00a0\u00bb font_size_min=\u00a0\u00bb14px\u00a0\u00bb font_size_max=\u00a0\u00bb20px\u00a0\u00bb font_size_desktop=\u00a0\u00bb1.1vw\u00a0\u00bb font_line_height=\u00a0\u00bb1.6&Prime;]Les d\u00e9lais d\u00e9pendent de la charge de production du moment, de la complexit\u00e9 (d\u00e9coupage, finition) et de la quantit\u00e9 dont vous avez besoin. \u00c0 titre indicatif, un produit standard peut \u00eatre produit plus rapidement et un produit sur mesure n\u00e9cessitera une fabrication. Nous vous confirmerons un d\u00e9lai r\u00e9aliste dans le devis.[\/nectar_responsive_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb heading_tag=\u00a0\u00bbh3&Prime; heading_tag_functionality=\u00a0\u00bbdefault\u00a0\u00bb title=\u00a0\u00bbPouvez-vous envoyer des fiches techniques et de la documentation ?\u00a0\u00bb][nectar_responsive_text inherited_font_style=\u00a0\u00bbdefault\u00a0\u00bb font_size_min=\u00a0\u00bb14px\u00a0\u00bb font_size_max=\u00a0\u00bb20px\u00a0\u00bb font_size_desktop=\u00a0\u00bb1.1vw\u00a0\u00bb font_line_height=\u00a0\u00bb1.6&Prime;]Oui, nous pouvons fournir la documentation disponible (fiches techniques, caract\u00e9ristiques des produits et d\u00e9tails des mat\u00e9riaux\/finitions) en fonction de la r\u00e9f\u00e9rence. Demandez-nous la fiche du produit que vous \u00e9valuez et nous vous l&rsquo;enverrons.[\/nectar_responsive_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb heading_tag=\u00a0\u00bbh3&Prime; heading_tag_functionality=\u00a0\u00bbdefault\u00a0\u00bb title=\u00a0\u00bbComment l&#039;installer et quelles fixations recommandez-vous ?\u00a0\u00bb][nectar_responsive_text inherited_font_style=\u00a0\u00bbdefault\u00a0\u00bb font_size_min=\u00a0\u00bb14px\u00a0\u00bb font_size_max=\u00a0\u00bb20px\u00a0\u00bb font_size_desktop=\u00a0\u00bb1.1vw\u00a0\u00bb font_line_height=\u00a0\u00bb1.6&Prime;]L&rsquo;installation d\u00e9pend de la solution (passerelle, escalier, enceinte) et du support (profil\u00e9, b\u00e9ton, structure m\u00e9tallique). Nous pouvons vous recommander des fixations compatibles et s\u00fbres. Si vous nous indiquez le support et l&rsquo;utilisation, nous vous indiquerons la fixation appropri\u00e9e.[\/nectar_responsive_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb heading_tag=\u00a0\u00bbh3&Prime; heading_tag_functionality=\u00a0\u00bbdefault\u00a0\u00bb title=\u00a0\u00bbLivrez-vous dans toute l&#039;Espagne et exportez-vous \u00e9galement ? \u00ab\u00a0][nectar_responsive_text inherited_font_style=\u00a0\u00bbdefault\u00a0\u00bb font_size_min=\u00a0\u00bb14px\u00a0\u00bb font_size_max=\u00a0\u00bb20px\u00a0\u00bb font_size_desktop=\u00a0\u00bb1.1vw\u00a0\u00bb font_line_height=\u00a0\u00bb1.6&Prime; text_direction=\u00a0\u00bbdefault\u00a0\u00bb]Nous pouvons organiser les livraisons en fonction de la destination et du volume, et pr\u00e9parer la logistique pour des projets en dehors de l&rsquo;Espagne, le cas \u00e9ch\u00e9ant. Indiquez-nous la ville\/le site et nous calculerons les d\u00e9lais de transport et de livraison. <\/p>\n<p>Nous disposons \u00e9galement d&rsquo;entrep\u00f4ts \u00e0 <a href=\"https:\/\/eurotramex.com\/fr\/?page_id=2286\">Madrid<\/a> et \u00e0 <a href=\"https:\/\/eurotramex.com\/rejillas-tramex-santceloni\/\">Barcelone<\/a> afin d&rsquo;offrir le service le plus comp\u00e9tent possible.[\/nectar_responsive_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb heading_tag=\u00a0\u00bbh3&Prime; heading_tag_functionality=\u00a0\u00bbdefault\u00a0\u00bb title=\u00a0\u00bbPouvez-vous nous conseiller sur le choix en fonction de la charge, de la s\u00e9curit\u00e9 ou de la corrosion ?\u00a0\u00bb][nectar_responsive_text inherited_font_style=\u00a0\u00bbdefault\u00a0\u00bb font_size_min=\u00a0\u00bb14px\u00a0\u00bb font_size_max=\u00a0\u00bb20px\u00a0\u00bb font_size_desktop=\u00a0\u00bb1.1vw\u00a0\u00bb font_line_height=\u00a0\u00bb1.6&Prime;]Oui, si vous nous indiquez l&rsquo;utilisation (personnes, machines, environnement ext\u00e9rieur\/int\u00e9rieur, chimique ou marin), nous vous guiderons sur le mat\u00e9riau, la finition et la configuration. Nous vous aidons \u00e0 choisir pour que la solution soit durable et r\u00e9ponde \u00e0 l&rsquo;objectif du projet.[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb centered_text=\u00a0\u00bbtrue\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1&Prime; 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